Create Net Promoter Score® (NPS)

Net Promoter Score® (NPS) is a widely used metric to measure customer satisfaction and loyalty.

How to create Net Promoter Score® with Userlove?

With Userlove it's very easy and quick way to create NPS in-app survey

Here is a step-by-step guide on how to create an NPS survey with Userlove:

  1. Log in to your Userlove account and click on "Surveys" from the left sidebar menu.

  2. Click on the "Create new survey" button and select "NPS" from templates and click on the "Continue" button.

  3. Configure your NPS survey question, text, colors, logic, thank you screen etc. as per your requirements and click on the "Continue" button.

  4. Set your survey widget color, position, background, image, progress bar.

  5. Select or add your application/website domain where you want to display the survey.

  6. Choose the target audience for your NPS survey by selecting the appropriate user properties or segments. You can also set triggers if you want to display the survey only on a particular page or on any event, as well as set survey recurring options.

  1. Review and Publish!

By following these steps, you can easily create an NPS survey using Userlove and gain valuable insights into your customers' satisfaction and loyalty.

Last updated