Segments and Filters

Segments and filters allow you to view your website's visitors, group them in segments and see their journey.

To see your tracked users, you must have added the installation script to your website.

To use this feature, navigate to the Users page from the sidebar on the left.

On this page you can see all the users that have visited your website, and interacted with the features that you have integrated in it. The most recent users are shown first. You can see their last visit in the user cell, as well as the their session count and the average time across all sessions.

You can see the device, browser and operating system they have used to visit your website, as well as their location when they did so.

Filtering Users

You can use the filters on the left side to see a specific set of users.

Click on User Data in the left panel, and then click on Browser. Click on the dropdown to select any browser from a pre-existing list. Click on confirm.

This will add the filter that only shows users have have visited your website using the Edge browser. You will be able to see any added filters on the above the table, along with the number of users out of total users who match the filters.

You can also add conditions using the Add User Filter button above the added conditions.

If you add multiple conditions, you will be able to decide whether you want both to be applied or either one of them.

You can save these conditions as segments too. Just click the Save Segment button on the right, enter a name for the segment and it will be saved and be visible under the User Segments section on left panel.

You can also export this data into an excel or PDF file by clicking on the Export button.

User Journey

You can click on any user and see their session-wise journey on your website.

Apart from this, you can check their attributes under the User Traits tab, any surveys they have answered under the User Activity tab.

You can also see which custom segments they have matched under the Segments tab.

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